This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Latest News regarding urgent care in North Tyneside  October 2017.

Freeman Clinics Limited are the provider of walk-in services at Battle Hill Health Centre in Wallsend and will continue to provide these services until September 2018. 

NHS North Tyneside Clinical Commissioning Group plans to commission a new integrated urgent care service which will operate from 1st October 2018.  Details of this and the engagement exercise can be found on the following link. 

North Tyneside urgent care plans 


We have 2 NHS GP led Walk In Centres in the North East.  These are for minor injuries and illnesses.  They are both open 8am-8pm 365 days a year.  These are based in North Tyneside and Newcastle Upon Tyne. 

Battle Hill Health Centre, (Belmont Close, Battle Hill, NE28 9DX, Tel:  0191 295 8520)

Ponteland Road Health Centre, (169 Ponteland Road, NE5 3AE Tel:  0191 271 9030)


What can be seen in the Walk In Centre?

Minor illnesses such as:

  • Coughs and colds, fever, headaches
  • Minor ear, nose and throat complaints
  • Minor eye problems eg conjunctivitis
  • Stomach upsets, indigestion
  • New minor skin complaints
  • Urine infections, thrush

Minor injuries such as:

  • Superficial cuts, abrasions
  • Minor burns and scalds
  • Insect or animal bites
  • Minor head injuries
  • New muscle or joint injury

For lifestyle/health promotion such as:

  • Emergency contraception
  • Pregnancy testing
  • Condom distribution


The Walk In Centre is NOT for:

More than minor illness or minor injury including

  • Serious medical emergencies
  • Serious head injuries, or loss of consciousness or Vomiting
  • Accidental or deliberate overdose of drugs or ingestion of poisons
  • Severe blood loss
  • Severe allergic reactions
  • Injury as a result of road traffic accidents or assault
  • Asthma attacks or wheezy chests

You should attend the Emergency Department for these

  • Chemical or traumatic eye injuries

Contact Eye Casualty or Emergency Department

  • Long term medical conditions
  • Injuries over 2 weeks old 
  • Second opinions
  • Repeat prescriptions
  • Mental health concerns
  • Menstrual problems
  • Drug or alcohol addiction
  • Routine blood tests
  • Referral For routine X-rays, Ultrasound or MRI Scans
  • Multiple Concerns

Contact your own GP or 111

  • Any Illness during Pregnancy

Contact your midwife/GP or Maternity Unit

  • All dental problems

Contact your dentist or 111

Sexual Health Concerns

Shiremoor One to One Centre 0191 297 0441

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website