Freeman ClinicsBelmont Close Battle Hill, NE28 9DXTel:
Latest News regarding urgent care in North Tyneside October 2017.
Freeman Clinics Limited are the provider of walk-in services at Battle Hill Health Centre in Wallsend and will continue to provide these services until September 2018.
NHS North Tyneside Clinical Commissioning Group plans to commission a new integrated urgent care service which will operate from 1st October 2018. Details of this and the engagement exercise can be found on the following link.
North Tyneside urgent care plans
Freeman Clinics Limited was developed in 2009 in response to the Darzi initiative “Equitable Access to Primary Care Medical Services”. Freeman Clinics is a limited company in which the Newcastle upon Tyne Hospitals Trust initially held 80% shareholding and 20% shares were held by three General Medical practices.
Freeman Clinic sites are managed on a day to day basis by a Practice Manager and at a strategic level by the Executive Chairman and Managing Director. Clinical leadership is provided by site specific Clinical Leads.
The company began trading in July 2009 and comprised 2 health centres commissioned by the Primary Care Trusts to provide general practice primary care services to a registered list of patients and GP Led walk-in services.
Freeman Clinics Limited Vision Statement reinforces our commitment to local people and our determination to be recognised as a leading provider of primary care and walk in services both locally and nationally.
“To be the community and primary healthcare provider of choice for patients; offering clinical excellence and patient centred care to achieve successful health outcomes.”
We have adopted six core values which run through everything we do. We will treat our patients as we would want to be treated:
The strategic direction and goals for Freeman Clinics is guided by the business strategy of its major shareholder, the Newcastle upon Tyne Hospitals NHS Trust. A full understanding of the Trust’s strategic goals and underpinning objectives are key to a symbiotic relationship between the two organisations. The three strands of the Trust Business Strategy (Building clinical activity, Maximising efficiency & capacity and developing integrated pathways of care) are evident within the strategic focus of this Business Plan.
Helen Lamont (NuTH) Freeman Clinics Ltd Nursing Lead
David Reynolds (NuTH) Freeman Clinics Ltd Finance Lead
Dr Ian Winterton Freeman Clinics Ltd Executive Chairman
Rachel Shakir Freeman Clinics Ltd Managing Director
John Snaith Freeman Clinics Limited Managing Director
Dr Dietrich Reimold: Clinical Lead, Ponteland Road Health Centre
Victoria Westgate: Practice Manager, Ponteland Road Health Centre
Yvonne Scotland: Practice Manager, Battle Hill Health Centre
Dr Rebecca Keogh: Clinical Lead, Earsdon Park Medical Practice
Paul Ellison: Practice Manager, Earsdon Park Medical Practice
Corporate governance refers to the set of systems, principles and processes by which a company is governed. It is concerned with; information governance, HR management, research and development, risk management, service user involvement and other clinical quality management processes such as clinical audit.
Corporate governance is most often viewed as both the structure and the relationships which determine corporate direction and performance. The board of directors is typically central to corporate governance. Its relationship to the other primary participants is critical. Additional participants include employees, service users, suppliers, and creditors.
Freeman Clinics recognises the importance of integrated governance and has structures in place that ensure the strategic direction, operational plan, standards for better health, national targets and financial planning are encompassed by an assurance framework that is robust and open to scrutiny. Robust policies and systems are in place to reduce risk, improve patient safety and develop the learning environment.
The organisation is governed by the Freeman Clinics Board of Directors who receive monthly reports to monitor financial and service performance and ensure that due corporate governance is in place. Clinical leadership is ensured through the clinical lead and Medical Lead of Freeman Clinics.
The issues of clinical governance and risk is reviewed on a systematic basis by the Organisational Medical Lead, clinical leads and management team who report to the Board on all clinical governance and risk matters. A member of the practice Patient Forum is invited to attend. There is an annual schedule of management team meetings which ensures that the core elements are reviewed in a structured way and any action plans required for improvements put in place.
Freeman Clinics has three subgroups of the Board which bring together frontline staff and non executive directors. This adds an important dimension to issues of governance.
Freeman Clinics have developed an integrated framework for clinical and non-clinical governance to ensure that the Board of Directors’ duty of care is discharged. The framework is designed to demonstrate compliance with the Care Quality Commission Standards and the Quality and Outcomes Framework together with any local quality improvement measures set by commissioners.
The framework describes the approach to quality management in the following three themes:
• Strategic capacity building
• Sustaining capability
• Managing quality improvement
These are underpinned by making best use of information for performance improvement.
Clinical Governance is a dedicated commitment to the pursuit of excellence; it concerns everyone within the organisation, where all individuals are accountable.
Our integrated governance framework promotes a culture and learning environment which encourages development of innovative models of primary care, whilst ensuring that we have robust systems in place to ensure we consistently review and audit practice. We work to ensure that clinical risks are minimised and that patient safety and interests remain the priority and focus of our work.
Health and safety leads are given a high level of training and support through the acute trusts and risk assessments are carried out with the frequency required of the level of risk presented in each area.
Our culture is one of openness to enable us to learn from our mistakes and to reward success. We hold critical and significant incident meetings to ensure that following any incident facts are made clear, any actions to be taken are noted and agreed and the meeting is held in a professional and learning environment. The Board will ensure that any lessons to be learnt are recorded, implemented and reviewed at an agreed date.
Freeman Clinics Limited is committed to being sustainable in all areas of its operations, including: Design, Planning and Development, Maintenance, Administration, Finance, Housekeeping & Clinical services.
The updated policy will be added shortly
Newcastle Upon Tyne Hospitals are our main shareholder . You can access their website by selecting their logo below.
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