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Latest News regarding urgent care in North Tyneside  October 2017.

Freeman Clinics Limited are the provider of walk-in services at Battle Hill Health Centre in Wallsend and will continue to provide these services until September 2018. 

NHS North Tyneside Clinical Commissioning Group plans to commission a new integrated urgent care service which will operate from 1st October 2018.  Details of this and the engagement exercise can be found on the following link. 

North Tyneside urgent care plans 

Our Vision

Freeman Clinics Limited Vision Statement reinforces our commitment to local people and our determination to be recognised as a leading provider of primary care and walk in services both locally and nationally.

“To be the community and primary healthcare provider of choice for patients; offering clinical excellence and patient centred care to achieve successful health outcomes.”

Our Values

We have adopted six core values which run through everything we do. We will treat our patients as we would want to be treated:

  • With  Compassionate care
  • With  Open and accessible care
  • With  Consistent care with high personal and professional standards
  • With  Efficient care
  • With  Safest care
  • With  Excellent outcomes for all

Our Objectives

  • To put patients at the centre of all we do and to provide care to the highest standard quality
  • To enhance patient choice
  • To deliver the right care in the right place at the right time for our patients
  • To deliver measurable improvements in healthcare to our patients
  • To maintain financial viability and stability and achieve targets to continue to develop this organisation
  • To continue to work in partnership with CCGs and other agencies to benefit the health and social care of our patients
  • To promote healthy lifestyles and self-care for our patients in Newcastle and North Tyneside
  • To be recognised as a leader in our field and a provider of quality care
  • To provide integrated care and ensure excellent communication with our health partners
  • To be recognised as a caring and supportive employer

Strategic Direction

The strategic direction and goals for Freeman Clinics is guided by the business strategy of its major shareholder, the Newcastle upon Tyne  Hospitals NHS Trust. A full understanding of the Trust’s strategic goals and underpinning objectives are key to a symbiotic relationship between the two organisations. The three strands of the Trust Business Strategy (Building clinical activity, Maximising efficiency & capacity and developing integrated pathways of care) are evident within the strategic focus of this Business Plan.

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