Public consultation on Urgent Care
The way in which our Urgent Care Services in North Tyneside run and the way they will run in the future is currently under review. The CCG (Clinical Comissioning Group) has arranged for a formal consultation process which will take place over the next couple of months and they would like to invite you - the public - to come along and discuss your views on the possible changes which could take place, and which of these possible changes would most benefit yourselves.
If you would like to be involved in this please see the below link for all further information, and the dates currently planned for public consultations:
Give your views on local NHS care
Patients across the borough are being invited to give their views about how they feel local health services are working for them.
Collecting information about how people feel about their experiences has been used in other situations to highlight areas where improvements might be needed as well as celebrate the good healthcare being received by local people and delivered by local NHS staff.
NHS North Tyneside Clinical Commissioning Group, the body responsible for the majority of local health spending, will look at the information received to identify any themes or areas where improvements can be made to local NHS services. By collecting experiences the NHS can build a bigger picture about the quality of health care services locally.
People often have views about things that went well or not so well in their care, but don't want to do anything formal to express those views. This project is a way to let people give feedback in a less formal way.
Patients can give their feedback in a number of ways:
You can provide your feedback by visiting the website http://www.northtynesideccg.nhs.uk/get-involved/tell-us-your-experience-of-local-nhs-care/ and taking part in the on-line survey
Alternatively, you can provide comments via an app (go to the App Store and download the Sensemaker® app, then go to download activity and type in CEH-safety) – the app works on Apple devices (e.g. iPhone or iPad).